Message to our customer – Westisle Covid-19 response
Westisle has introduced measures to keep our employees safe, serve our customers with the highest standards and do our part to slow community spread of the virus.
Our technicians are maintaining 6’ of separation from others while performing tasks on job sites. If technicians are having trouble maintaining this distance and are unable to create the space, consider rescheduling the work to take place after hours when safe distances can be observed. We are allowing our technicians to complete work orders without a customer signature, in order to avoid customer touching the in-field tablets. Further to this we will be avoiding direct contact/touching with people and will be not be allowing visitors into the office. As the situation changes each day, we’ve also implemented guidelines for future escalation plans. This includes sharing best practices on avoiding large groups, and comprehensive options for office staff to work remotely.
Westisle will be prioritizing emergency calls, and postponing non-emergency work as much as possible. We have also implemented a 14-day self-isolation policy for anyone who has returned from an affected country or has come in close personal contact with someone who has returned from an affected country.
All Westisle workers have access to hand sanitizer, gloves and anti-bacterial wipes, and have been given guidance to help be extra vigilant and adopt best practice hygiene measures. Staff feeling unwell are urged to seek medical advice and self-isolate. As government guidance evolves, Westisle will follow protocol to ensure the safety of our customers and staff.
Thank you for your understanding during this time.
The Westisle Heating & Cooling Team
Are you looking for a new central heat pump system, ductless heat pump, gas furnace, air conditioning unit, refrigeration or ventilation system for your home or business?
Or maybe you require emergency service in the middle of a cold and rainy night!
Westisle has over thirty years of experience to expertly deal with whatever needs you have.
Let us show you how to make the most of your heating and cooling costs while reducing the impact on the environment and taking advantage of various government programs that will increase the longevity of your heating and/or cooling system.
Westisle’s staff has been hired for their dedication to service for you, the customer. Our technicians have Government Trade Qualification Certificate training, covering all of the latest equipment, safety procedures and troubleshooting techniques. Our team has the ability to listen to your concerns, consult on and evaluate your specific needs. We will then suggest which options would work best for you and your family or your organization.
Westisle Heating & Cooling comes with the added bonus of a 24 hour service department prepared to handle any type of emergency from heat pumps and refrigeration systems to office air conditioners. It also services essential systems like industrial refrigeration for blood banks, vaccine cabinets and other health services.
Westisle Heating and Cooling is dedicated to the 100% satisfaction of all of our customers’ needs by providing full personal attention and the highest standards of quality service and installation.
Our most important resource is our family of skilled, loyal and profession employees.
From Port Hardy to Victoria, we’ve got your heating and cooling needs taken care of.